{"id":5688,"date":"2021-11-22T15:21:00","date_gmt":"2021-11-22T14:21:00","guid":{"rendered":"https:\/\/itsmybike.com\/in-pursuit-of-e-bike-thieves\/"},"modified":"2022-04-05T16:29:29","modified_gmt":"2022-04-05T14:29:29","slug":"in-pursuit-of-e-bike-thieves","status":"publish","type":"post","link":"https:\/\/imb-staging.jweiland-hosting.de\/en\/in-pursuit-of-e-bike-thieves\/","title":{"rendered":"In pursuit of e-bike thieves"},"content":{"rendered":"

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<\/div>

In pursuit of e-bike thieves<\/h2><\/div><\/div>[vc_column_text el_class=”teaser-imb” css=”.vc_custom_1637590385312{border-bottom-width: 20px !important;}”]Whether incidents involve a conventional theft or a spectacular break-in at an e-bike dealer’s, when the phone rings at IT\u2019S MY BIKE Customer Care, victims have come to the right place and thieves had better watch out.[\/vc_column_text][vc_column_text]The team headed by Sebastian Stoll pursue every individual case with passion. Thanks to close cooperation with the police, the success rate for e-bike recovery is very high at around 75 percent. For customer care employees, this means they need to provide a rapid response when the IT\u2019S MY BIKE tracker emits a signal from a stolen e-bike, transmitting its position. This often occurs late at night or at the weekend, as you might expect.
\nNo problem for Stoll as his work is more than just a job to him. \u201cI always wanted to be a detective as a child. Now I can actually be one.\u201d He is often very quickly at the centre of all the action thanks to state-of-the-art tracking technology and data, which the police also like to access.<\/p>\n

In the thick of it, not on the sidelines<\/strong>
\nIT\u2019S MY BIKE is always in the thick of things, not on the sidelines, whether a single e-bike is stolen or there is a major break-in at an e-bike dealer\u2019s. Using the available GPS data, the case is precisely reconstructed first to subsequently take up pursuit in cooperation with the police.<\/p>\n

The data from our trackers often provide the first pointers and it is not uncommon for entire storerooms full of stolen e-bikes to be uncovered with our help. The police are naturally happy that we exist and cooperation is close, as you would expect.\u201d Even if the first attempt to catch thieves fails, Stoll remains in hot pursuit at all times. As soon as the tracker emits a signal and an opportunity arises to give pursuit, he contacts the police. \u201cIt’s a truly fantastic feeling when you can help to solve a theft in this way,\u201d he declares.<\/p>\n

Striking a balance between instant action and waiting patiently<\/strong>
\nOnce IT\u2019S MY BIKE Customer Care informed the police about a theft when the e-bike was on the move and a fast response was required. The tracker supplied precise location data and the police took immediate action. They approached the thief under the pretext of a general traffic control but the thief fled and the police had no idea what to do next. However, the thief could soon be located and arrested using the precise GPS data.
\n\u201cWhen something like that happens, our daily work becomes extremely exciting,\u201d affirms Stoll. \u201cWe help people who can\u2019t believe that their e-bike has just been stolen. We take care of everything once the theft has been reported. We also are in constant contact with the police and help in the search for e-bikes and thieves.\u201d
\nAn extremely deft touch is often required in the process. \u201cSometimes we need to wait so as not to scare off the thieves. At other times we need to take immediate action. This is where experience pays off,\u201d explains Stoll. \u201cOur work is widely varied. That’s why I love my job.\u201d[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1607352699415{padding-top: 50px !important;}”][vc_column][vc_separator css=”.vc_custom_1607352739072{padding-bottom: 30px !important;}”][vc_column_text el_class=”media-kontakt”]To the IT\u2019S MY BIKE company profile<\/a>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

When the phone rings at IT’S MY BIKE customer service, victims are at the right address and thieves have to dress warmly.<\/p>\n","protected":false},"author":5,"featured_media":5647,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[33],"tags":[],"class_list":["post-5688","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-33","description-off"],"yoast_head":"\nIn pursuit of e-bike thieves – IT'S MY BIKE<\/title>\n<meta name=\"description\" content=\"Whether incidents involve a conventional theft or a spectacular break-in at an e-bike dealer's, when the phone rings at IT\u2019S MY BIKE Customer Care, victims have come to the right place and thieves had better watch out.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta 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